Refund policy
Return & Refund Policy
Your Skin Will Love It. Guaranteed.
We stand behind every bar of soap we make. If you are not completely satisfied with your LAEIO purchase, we want to make it right.
Our 30 Day Satisfaction Guarantee
If your skin does not feel softer, cleaner and more refreshed within 30 days of use, simply contact us and we will offer you a full refund or replacement. No lengthy explanations needed.
How to Request a Return
- Contact us at [your email] within 30 days of receiving your order
- Let us know your order number and reason for return
- We will respond within 24 to 48 hours with next steps
Conditions
- Products must be at least 50% used for us to assess the issue
- Unopened products can be returned within 30 days for a full refund
- Shipping costs are non refundable
Damaged or Wrong Items
If your order arrives damaged or incorrect, we will replace it immediately at no cost to you. Just send us a photo and we will sort it right away.
Our Promise
We only make products we believe in. If it does not work for you, we do not want your money.
Your body is your temple. We take that seriously.